0121 513 0007

Terms and Conditions

Genral Terms and Conditions

These general terms and conditions should be read in conjunction with our specific delivery policy

1 Printbots is the trading name of PBTS Ltd.

2 Goods means the articles or things described in the Contract between PRINTBOTS and the Purchaser.

3 These conditions shall be deemed to be incorporated in all Contracts of PRINTBOTS to sell goods and in the case of any inconsistency with any order or form of contract sent by the Purchaser to PRINTBOTS whatever may be their respective dates the provision of these Conditions shall prevail unless expressly varied in writing and signed by a director on behalf of PRINTBOTS.

4 Notwithstanding that PRINTBOTS may have given a detailed quotation no order shall be binding on PRINTBOTS unless and until it has been accepted in writing by PRINTBOTS.

5 The date of delivery specified by Printbots is an estimate only. Time for delivery shall not be of the essence of the contract and Printbots shall not be liable for any loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods.

6 By their nature goods do not have a redeemable value and no refunds or credits for goods correctly supplied will be entertained.

7 a) All goods shall be paid for at the time of order.
b) No goods shall be dispatched or collection allowed until paid for in full.

8 a) Any shortcomings or defects in goods supplied must be notified to PRINTBOTS within 3 days of delivery. Such goods must be returned to PRINTBOTS for inspection.
b) Nothing herein shall impose any liability upon PRINTBOTS in respect of any defect in the goods arising out of the acts, omissions, negligence or default of the Purchaser, its servants or agents including without prejudice to the generality of the foregoing, handling and storage of the good, errors in the original files.
c) Nothing herein shall have the effect of excluding or restricting the liability of PRINTBOTS
i.) For death or personal injury resulting from its negligence insofar as the same is prohibited by U.K. statute, or;
ii.) Under sections 12,13,14 and 15 of the Sale of Goods Act 1979 to a Purchaser who is dealing with a customer (as defined by section 12 of the Unfair Contract Terms Act 1977).
d) Refund Policy Where the problem is clearly something that can be attributed to PRINTBOTS we will immediately re-do the job, send out replacement printing, you will need to return the defective batch for examination . In the event that re-printing is not an option we will where appropriate, negotiate a partial credit to compensate for less than perfect but useable goods.
Where the cause of the problem cannot solely be attributed to PRINTBOTS we will seek to find a compromise remedy with you, either crediting the job in part or re-printing at a reduced cost. Where the problem can be fully attributed to you, PRINTBOTS shall not accept liability in any part.
In the unlikely event that a satisfactory resolution can not be found between us, PRINTBOTS will accept the resolution recommended by a third party arbiter. The arbiter being an independent third person accepted by us both.

9 PRINTBOTS shall not be liable for any costs, claims or damage arising out of any act of tort or omission or breach of contract or statutory duty calculated by reference to profits, income production or accruals or loss of such profits, income production or accruals or by reference to accrual of such, claim, damages or expenses on a time basis.

10 The liability of PRINTBOTS to the Purchaser for any loss or damage of whatsoever nature and howsoever caused shall be limited to and in no circumstances exceed the price of the goods.

11 PRINTBOTS work hard to ensure the printing we supply is fit for purpose. In the unlikely event of work being unacceptable due to a shortcoming at PRINTBOTS then we will urgently reprint or otherwise make the job good. PRINTBOTS will not reprint & credit the same job.

12 If the Purchaser shall be in breach of any of their obligations under the Contract PRINTBOTS may (without prejudice to PRINTBOTS's rights subsequently to determine the contract for the same cause(should it so decide) suspend further deliveries of goods without notice until any defaults by the Purchaser are remedied.

13 No statement, description, information, warranty or recommendation contained in any catalogue, price list, advertisement or communication or made verbally by any of the agents or employees of PRINTBOTS shall be construed to enlarge, vary or override in any way these conditions.

14 Any concessions made or latitude allowed by PRINTBOTS to the Purchaser shall not affect the strict rights of PRINTBOTS under the contract. If in any particular case any of these conditions shall be held to be invalid or shall not apply to the Contract the other conditions shall continue in full force and effect.

15 Upon sight of artwork and at its sole discretion PRINTBOTS reserve the right to decline to print any item it deems to be inappropriate. Any payments made for work rejected by reason of this clause will be refunded in full.

16 In accordance with the PRINTBOTS stated "Green Policy" jobs will always be printed with minimal overs. On occasions this may lead to a shortfall. Any such shortfall up to 10% will be remedied by a pro-rata credit against future orders rather than making up the deficit.

17 The Contract shall in all respects be governed by English law and shall be deemed to have been made in England and the Purchaser and PRINTBOTS agree to submit to nonexclusive jurisdiction of the English courts.

18 Any print promotion offered by PRINTBOTS applies to our standard product range only and not to bespoke product requests or orders. PRINTBOTS cannot take responsibility for damaged goods or short deliveries on consignments (missing boxes) which have been accepted and signed for as being complete or in good condition on delivery.

Website Terms of Use

These Terms and Conditions govern your use of the Company website (the Company Site) and your relationship with PBTS Limited trading as Printbots (a company registered in England and Wales under number 05172368) (the Company, we or us). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the Company Site. If you have any questions on the Terms and Conditions, please contact hello@printbots.co.uk

1 Use of the Company Site

The Company Site is provided to you for your personal use subject to these Terms and Conditions. By using the Company Site you agree to be bound by these Terms and Conditions. References to these Terms and Conditions include the Sales of Goods Terms on the Company Site.

2 Amendments

2.1 We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the Company Site. Any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the Company Site.

2.2 The changes will apply to the use of the Company Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Company Site. If you continue to use the Company Site after the date on which the change comes into effect, your use of the Company Site indicates your agreement to be bound by the new Terms and Conditions.

3 Registration

3.1 To register on the Company Site you must be over eighteen years of age.

3.2 You must ensure that the details provided by you on registration or at any time are correct and complete.

3.3 You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.

4 Password and security

4.1 When you register to use the Company Site you will be provided with or may be asked to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us by hello@printbots.co.uk immediately.

4.2 If the Company has reason to believe that there is likely to be a breach of security or misuse of the Company Site, we may require you to change your password or we may suspend your account.

5 Intellectual property

The content of the Company Site is protected by copyright, trade marks, database right and other intellectual property rights. You may retrieve and display the content of the Company Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Company Site without written permission from the Company.

6 Your use of the Company Site

6.1 You may not use the Company Site for any of the following purposes:

6.1.1 disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;

6.1.2 transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice;

6.1.3 interfering with any other person's use or enjoyment of the Company Site; or

6.1.4 making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

6.2 You will be responsible for our losses and costs resulting from your breach of this clause 6.

7 Availability of the Company Site

7.1 Although we aim to offer you the best service possible, we make no promise that the services at the Company Site will meet your requirements. We cannot guarantee that the services will be fault-free. If a fault occurs with the Company Site you should report it to hello@printbots.co.uk and we will attempt to correct the fault as soon as we reasonably can.

7.2 Your access to the Company Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

8 The Company's right to suspend or cancel your registration

8.1 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions. 8.2 You can cancel your registration at any time by informing us in writing at hello@printbots.co.uk If you do so, you must stop using the Company Site.

8.3 The suspension or cancellation of your registration and your right to use the Company Site shall not affect either party's statutory rights or liabilities.

9 The Company's liability

9.1 The Company Site provides content from other Internet sites or resources and while the Company tries to ensure that material included on the Company Site is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content. If the Company is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.

9.2 If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you use the Company Site. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption.

9.3 This clause 9 shall not limit or affect our liability resulting from any products sold through the Company Site being found to be unsafe or if something we do negligently causes death or personal injury.

10 Third Party Websites

As a convenience to customers, the Company Site includes links to other web sites or material which are beyond its control. The Company is not responsible for content on any site outside the Company Site.

11 Advertising and Sponsorship

Part of the Company Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Company Site complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.

12 Applicable Law

These Terms and Conditions will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.

13 International Use

We make no promise that materials on the Company Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Company Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

14 Miscellaneous

14.1 You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.

14.2 If you breach these Terms and Conditions and the Company chooses to ignore this, the Company will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

14.3 The Company shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control.

14.4 The Company Site is owned and operated by PBTS Limited whose registered office is at 312-313 The Custard Factory,NULL, Digbeth, Birmingham, West Midlands B9 4AA.

14.5 If you have any queries please contact hello@printbots.co.uk

The Company Registration No. 10772524

VAT No. 280709494
Last update: [2/12/17]